Why We Verify: Safety Is the Foundation of Every Jigsaw Event

The short answer: because you deserve to know exactly who you’re in the room with.

When you come to a Jigsaw event, you’re putting yourself out there. You’re showing up in person, in the real world, to meet real people. That takes courage and it means trust. Trust in the strangers in the room, and trust in us. We take that seriously.

That’s why every single person who attends a Jigsaw event is verified before they walk through the door. Not kind-of-verified. Not “we asked them to tick a box.” Actually, properly verified.

How verification works

Here’s the process, step by step:

• You purchase your ticket through our store.

• You download the Jigsaw app and claim your ticket.

• You complete a one-time identity verification, powered by our safety partner YOTI.

• Once verified, you’re confirmed for the event - and your data is handled with full care.

That’s it. The whole thing takes a few minutes and you only need to do it once.

Who is YOTI, and why do we trust them with this?

YOTI is a dedicated identity verification platform built for exactly this kind of use. They handle all data protection and compliance, which means we never store your personal identity documents ourselves. Once your verification is complete, that sensitive information isn’t sitting in a Jigsaw database - YOTI processes it, confirms you’re who you say you are, and that’s the end of it. Your privacy matters to us. Verification is about safety, not surveillance.

Why does this make Jigsaw different?

Most social events - bar nights, mixers, even some speed dating companies - will let anyone in with a paid ticket. There’s no check on who’s actually showing up. We don’t do that.

When you’re at a Jigsaw event, you can look around the room and know: every person here has been through the same process you have. They’re real, they’re verified, and they’re here for the same reason you are.

We believe IRL dating should be the safest way to meet people. Verification is how we make that a reality, not just a promise.

Frequently asked questions about verification

Do I have to verify every time I attend an event?

No. Verification is a one-time process. Once you’re verified, your status carries across all future Jigsaw events.

Is my personal data stored by Jigsaw?

No. YOTI handles identity verification and all associated data. Once the verification is complete, your personal identity information is not retained by Jigsaw or YOTI.

Why do I need to verify just to attend a social event?

Because the people in the room with you deserve to know you’re who you say you are - and so do you. We’re committed to being the safest space to meet people in real life, and verification is the foundation of that commitment.