Is the Jigsaw Dating App Free?

Yes, completely. The Jigsaw app is free to download, and everything you need to have a great experience at a Jigsaw event is included at no extra cost.

We built the app to make the whole Jigsaw experience better - from the moment you buy your ticket to the morning after the event. Think of it as your personal event companion. And the best part? All of this comes free with your ticket:

• Access your event ticket - everything in one place, no printing needed

• Your full event guide - time, date, address, and everything you need to know before you arrive

• Icebreaker games - a fun way to get out of your head and into the right headspace before you walk in

• Conversation cards and prompts - brilliant for breaking the ice and keeping conversation flowing naturally

• Match Code - safely connect with people you met at the event, without exchanging numbers on the night

That’s a genuinely useful toolkit, all included free. No hidden charges, no mandatory subscription, no nasty surprises at checkout. You pay for your ticket, and everything above comes with it. For people who love Jigsaw and want even more - things like unlimited free event access, seeing who’s going and the gender split before an event, VIP perks, and Missed Connections (which lets you match and message anyone from an event in-app) - there is an optional Jigsaw membership. But that’s a choice, not a requirement. Every free feature listed above is yours from the moment you book.

So what do you actually pay for?

Your event ticket - that’s it. A real, in-person singles event in your city, with a verified guest list, carefully managed headcount and gender balance, and a format designed to make meeting people feel fun and natural. The app is what makes the whole experience seamless, and it costs you nothing on top of that.

We want the app to feel like a gift that comes with your ticket, not a product you’re being sold. Everything in it has been built to help you have the best possible night - and the best possible morning after, if you meet someone worth staying in touch with.

Why do I need to download the app at all?

Because it genuinely makes the experience better. Your ticket lives in the app, so there’s nothing to print or dig out of your inbox on the night. Your event guide is in there too - everything you need to know before you arrive, from the address to what to expect when you walk in.

During the event, the conversation cards and icebreaker prompts are there whenever you want a nudge - really useful if you hit a lull or just want something fun to talk about. And after the event, Match Code is how you follow up with people you clicked with, without the awkwardness of asking for numbers on the night. You scan, they scan, and you’re connected - safely, privately, on your own terms.

All of it free. All of it genuinely useful. The Jigsaw app isn’t a product you’re being charged for - it’s the thing that ties the whole experience together, and it comes included when you book your ticket.